Frequently Asked Questions

Mental Mastery is what helps CEOs reach their highest potential, by achieving optimal mental health and personal growth.

It focuses on addressing emotional, cognitive, and behavioral patterns to enhance mental health, resilience, and overall wellbeing. Working with an expert, leaders develop essential coping skills to manage stress, anxiety, burnout, and much more.

It’s a personal decision that depends on your current situation and goals.

If you’re feeling stuck, unmotivated, or anxiousMental Mastery can help you tackle emotional issues that are affecting your daily life.
It’s important to take a moment to honestly assess your needs and seek guidance to determine what is best for you. And we can guide you.
Our team is committed to supporting you on your journey towards your highest potential. So why not have a chat?
Let’s work together to create a customized plan that will help you get to where you want to be.
We understand that each individual’s needs and goals are unique, and we tailor our programs accordingly.
We typically structure our programs to involve 5, 10, or 15 sessions, however we remain flexible to ensure that you receive the support you need to achieve your goals, whether you require a shorter-term solution or ongoing support.

We offer both one-on-one sessions, designed to provide personalized attention and support, allowing you to work closely with your expert to address your specific needs and goals.
And we offer group sessions, to foster connection and learning opportunities between participants, allowing professionals to connect and learn from each other, while building a supportive community with an empowering environment.

At A-GENT, we believe that the right match between expert and client is crucial for success. We have a team of highly qualified experts, each with their own unique experience and expertise. You can see the list of our team and their qualifications on our website, where you can read about their experience, training, and specializations.

Our experts have a wide range of experience, from more than 20 years in the field to working with international companies like L’Oréal and WHO. Some of them have been internationally awarded for their work, and all of them have at least an official certification or Bachelor’s degree, with many also having a Master’s or PhD.
We understand that finding the right person can be daunting, but we are here to help you every step of the way. That’s why we take the time to understand your needs and preferences and match you with an expert who will make you feel comfortable and supported. Our goal is to provide you with the best possible experience to help you achieve your goals.

Our programs typically ranges from a few weeks to multiple months, depending on your specific goals and needs.

Each session is 45 minutes to 60 minutes long, and we recommend weekly sessions to maintain momentum and consistency in your progress.
Our aim is to provide a customized experience that meets your needs and helps you achieve your desired outcomes, so we remain flexible in terms of the length and frequency of sessions.

If you’re not a client yet, you can schedule the discovery call by booking a meeting on our calendar, which you can find below this FAQ.

If you are already a client, you should have the contact information of your expert. Typically, one of the first things that your expert will do is send you a booking link, which will allow you to schedule sessions with your expert directly.
If you need to reschedule your session, please notify your expert as soon as possible and at least 24 hours before your scheduled session. This will allow your expert to adjust their schedule accordingly and potentially offer your originally scheduled session time to another client.
If you request to reschedule within 24 hours of your scheduled session, it may be difficult for your expert to accommodate your request and it may be counted as one of your sessions. In some cases, your expert may be able to reschedule with you, but this will depend on their availability and schedule.
In general, it’s important to communicate with your expert and keep them informed of any changes to your schedule or availability. This will help ensure that you receive the most effective and efficient support possible.

First, you get on a Chemistry Call where you’ll get to know your matched expert, see if they’re a good fit, and at the end they’ll suggest a certain period to start with, so that together, you agree on the best plan moving forward.

Our experts provide a safe and personalized space where you’ll receive guidance, support, and feedback to address your specific needs and concerns. They’ll challenge your assumptions, provide insights, and offer homework or assignments to help you make progress, while creating a personalized plan tailored to you and your goal.
Expect a collaborative and goal-oriented process to achieve your desired outcomes and improve your well-being, performance, and satisfaction.

We understand that every individual’s journey is unique and personal, and our goal is to make sure you receive the support and guidance that aligns with your needs and preferences. If for any reason you feel dissatisfied with your coaching experience, we’re here to help.

We value open communication and invite you to email us at support@a-gentservices.com to share your concerns. Our team of experts is dedicated to ensuring you receive the best experience possible and we will work with you to understand the issues you are facing. By identifying your needs and preferences, we can find a better-suited match and get you back on track as soon as possible to achieve your goals.
We want to assure you that we take your satisfaction seriously. If you reach out during the trial period, we will work to find a more suitable expert to meet your needs, for absolutely no cost. However, please note that after the trial period and during sessions, there will be no guarantees.
Our mission is to empower you to make positive changes in your life, and we believe that starts with providing an exceptional coaching & counseling experience. We appreciate your trust in us and welcome your feedback to continuously improve our services.

Ready to take the next step?

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15-Minute Discovery Call

By the end of this Audit call, you will have a clear understanding of the next steps you can take that will help you grow your business and start generating reliable results with our experts.
Find a spot on Ayden’s calendar to schedule your call today. We look forward to speaking to you soon!

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