Introduction

We’ve had the privilege of sitting down with some top-tier leaders & executives to discuss the nuances of leadership in today’s fast-paced business world. Their candid responses offer a fascinating glimpse into the challenges and triumphs of those at the helm of successful organizations. 

Let’s dive into what we discovered.

Key Insights

1. Leadership Philosophy and Decision-Making

Question: “If you could distill your leadership philosophy into one sentence, what would it be, and how does it guide your decision-making?”

Our executives shared a range of philosophies, each reflecting their unique approach to leadership:

  • Purpose-Driven Leadership: Many emphasized the importance of understanding their ‘why’. One executive noted, “It took me a while to figure out I was in the business of helping organizations thrive, to figure out why I was waking up in the morning.”

  • Holistic Approach: Some leaders incorporate spiritual aspects into their work, suggesting a more comprehensive view of leadership that goes beyond traditional business metrics.

  • Skill Transformation: There’s a shift towards focusing on developing people rather than just achieving business outcomes. As one exec put it, they made “the mental switch of being in the realm of transforming skillsets instead of the old business terms.”

  • Thriving as a Metric: “What does thriving look like?” This simple yet profound question guides one leader’s approach, emphasizing the importance of overall organizational health.

2. Work-Life Separation

Question: “When you’re at work, do you find it easy to separate yourself from personal matters, or does the line between work and personal life get blurry, impacting your focus and productivity?”

The responses revealed a spectrum of experiences (with most leaders acknowledging the challenge of maintaining clear boundaries):

  • Global Pressures: For those dealing with international teams and clients, the traditional workday boundaries are often blurred. One executive mentioned, “You’re constantly dealing with different timezones, teams, and clients.”

  • Evolving Expectations: There’s a growing recognition that strict office hours don’t necessarily equate to productivity. As one leader shared, “It took me a while to figure out that no one needed me to be exactly at the office at 8:30.”

  • Outcome-Focused Approach: Some have shifted their focus from time spent to results achieved. One executive proudly stated, “I then made my clients pay for outcomes. Not my time.”

  • Unintentional Boundaries: Interestingly, some find that technological limitations can actually help maintain work-life integration. As one exec humorously noted, “Thanks to my bad cell phone plan it keeps me away from the phone.”

3. Maintaining Values and Vision

Question: “How do you stay connected with your values and vision amidst the daily demands of leading a business?”

Our executives shared various strategies for staying true to their core values:

  • Spiritual Practices: Some leaders rely on spiritual principles to guide their decision-making and maintain their vision.

  • Purpose Reminders: Regularly revisiting the ‘why’ behind tasks helps leaders stay focused. As one exec put it, “I remind myself what’s the purpose of doing that task in the beginning.”

  • Gratitude Practices: Team appreciation sessions, like “one task of the month where we just gather up and thank each other for what we’ve done together,” help reinforce values and boost morale.

  • Holistic Care: There’s a growing recognition that caring for oneself and one’s team is crucial. One leader emphasized, “When you can take care of yourself and your team, you’re in a much stronger position of taking care of the people you’re called to serve.”

  • Creative Communication: Some use unique methods, like color-coding, to express values and facilitate decision-making. One exec asks, “For example, does this look like the color purple i.e. color of respect?”

4. Sleep Quality and Leadership

Question: Amidst the perpetual pressure and daily challenges, do you find yourself able to maintain quality sleep at night?”

Sleep quality emerged as a significant concern for many leaders:

  • Travel Impacts: Some executives find that travel disrupts their sleep patterns, with one noting that certain positions remind him of a past car accident.

  • Discipline and Routine: Recognizing the importance of sleep, some leaders impose strict bedtime routines. One night owl shared, “If I’m not going to bed at 11 – so that I can get up in the time zone I need to be – my discipline can break really fast.”

  • Energy Management: There’s a shift towards managing energy rather than just time. One exec reflected, “You manage your energy, not your time,” emphasizing the need to allocate high-energy periods to important tasks.

5. Stress and Productivity

Question: “Do you ever feel compelled to believe that stress is necessary for productivity?”

Our executives had diverse views on the role of stress in productivity:

  • Positive Stress: Some view a certain level of stress as beneficial, with one exec stating, “Yes, otherwise work will feel boring.”

  • Stress Management: There’s recognition of the need to manage stress effectively. One leader spoke of “The great joy of wrestling with stress – is it worth it or not.”

  • Moral Stress: A unique perspective emerged around “moral stress,” described as “caring so deeply that you never turn off.” This highlights the emotional toll of leadership, especially in mission-driven organizations.

  • Coping Strategies: Leaders employ various methods to manage stress, including gratitude practices and seeking support from others. As one exec advised, “It’s not a journey he recommends anyone doing alone.”

6. Prioritization and Focus

Question: “How do you prioritize tasks and maintain focus amidst a constant & never-ending stream of demands?”

Our executives shared various strategies for managing their workload and staying focused:

  • Energy-Based Prioritization: On a similar note, one executive emphasized the importance of energy management, stating, “I’ve learned to schedule my most demanding tasks during my peak energy hours – usually between 7 and 11 AM. That’s when I tackle the strategic decisions.”

  • Task Categorization: “I use what I call the ‘three buckets method’ – must do today, should do this week, and nice to have,” shared another leader, describing their systematic approach to workload management.

  • Delegation: A seasoned CEO noted, “The best advice I ever received was ‘if someone else can do it 80% as well as you can, delegate it.’ This transformed how I manage my time.”

  • Time Blocking: “I treat my calendar like real estate – prime locations get prime activities,” explained one executive, describing their structured approach to time management.

7. Fostering Creativity

Question: “How do you build a culture of creativity within your business, encouraging others to think outside the box?”

Leaders shared fascinating insights into nurturing innovation:

  • Open Communication: “We implemented what we call ‘Crazy Idea Thursdays’ – where no idea is too wild to share,” revealed one leader, highlighting their approach to encouraging creative thinking.

  • Cross-Functional Collaboration: One CEO shared, “Some of our best innovations came from putting our tech team and marketing folks in the same room. They speak different languages but create magic together.”

  • Innovation Time: “We give our team ‘exploration hours’ – dedicated time to work on passion projects. It’s amazing what people come up with when given the space,” noted a tech executive.

  • Learning from Failure: “We celebrate our failures with ‘Learning Lunches’ where teams share what went wrong and what they learned. It’s changed how we view mistakes,” explained one leader.

8. Leaving Work at Work

Question: “When you come home from work, do you find it easy to switch off from work and focus on connecting with friends/family/partner, or do you catch yourself still preoccupied with work-related thoughts?”

The responses revealed various strategies for maintaining work-home balance:

  • Transition Rituals: “My commute home is my decompression chamber. By the time I park my car, I’ve mentally left work behind,” shared one executive about their daily routine.

  • Technology Boundaries: A tech CEO admitted, “I learned the hard way – now my phone goes into ‘family mode’ at 7 PM. No work emails, no exceptions, unless it’s truly urgent.”

  • Mindfulness Practices: “Ten minutes of meditation before entering my house helps me be present for my family. It’s like cleaning my mental palette,” explained one leader.

  • Quality Time Management: “I schedule ‘sacred time’ with my family just like I schedule board meetings – it’s non-negotiable,” shared an executive about maintaining family connections.

Conclusion

The Unseen Burdens

Talking with top execs, it’s clear that leadership today isn’t just about business strategy—it’s a whole different game. Balancing work and life in a 24/7 connected world, handling the emotional weight of big decisions, and navigating moral dilemmas—modern leaders face challenges that go way beyond the usual playbook.

Leaders often feel like the entire weight of moral responsibility rests on their shoulders, manifesting in what one executive described as “moral stress” – caring so deeply that you never turn off.

Many leaders expressed experiencing a deep sense of isolation in their journey, with one explicitly noting “it’s not a journey I recommend anyone doing alone.” This isolation is intensified by the constant stream of demands and the pressure to maintain high performance.

The blur between personal & professional life emerged as a consistent challenge, with executives struggling to “switch off” from work-related thoughts during family time. Despite implementing various coping mechanisms – from meditation to structured family time – many still find themselves mentally preoccupied with work responsibilities.

The perpetual pressure of maintaining quality sleep while managing global responsibilities, coupled with the need to make high-stakes decisions, takes a significant toll on their mental game. Even with established routines and discipline, many leaders find themselves wrestling with stress management and energy balance.

These insights underscore that behind the facade of executive success lies a complex web of personal challenges, highlighting the critical need for comprehensive support systems in leadership roles.

The Solutions Moving Forward

You can’t fix a problem you’re not aware of. So recognizing those hidden challenges is the fundamental first step.

But let’s be real—most CEOs struggle to stay consistent with solutions on their own because their plates are already overflowing.

That’s where teaming up with a specialized firm like A-GENT makes all the difference. We get what it’s like to be in the pressure cooker of executive leadership and entrepreneurship. With personalized strategies, accountability, and ongoing support, we help leaders not just manage stress & level up their performance, but to reach their highest potential and tackle challenges head-on—all through a holistic, tailored approach.

Introduction

It’s finally here. In this report, we spoke with a fascinating mix of CEOs, each bringing a unique background and perspective to leadership. 
 
From a fractional CTO guiding early-stage startups to a Canadian-born CEO who navigated an unplanned journey into finance and entrepreneurship across the globe, the diversity of experiences was striking. We connected with a program director empowering women while launching new companies, and a long-serving CEO who spent over two decades in his company, including years at the helm after a career with AXA. We also met a competitive athlete who now applies his drive to business problem-solving, and an Executive Chairman from Sydney who juggles roles as a writer, producer, and director. Our conversations ranged from a CEO who crafts winning presentations to help companies raise capital, to a leader from Israel with roots in agriculture and military service, now consulting globally and running a charity. We also heard from tech enthusiasts, a digital bank leader in Vietnam, and entrepreneurs from various sectors.
 

These leaders, with their varied paths and insights, shared valuable lessons on leadership, growth, and problem-solving—nuggets of wisdom that we’re excited to share with you. We hope these insights will inspire and provide you with practical wisdom, just as they did for us.

Key Insights

1. Leadership Philosophy

Question: “If you could distill your leadership philosophy into one sentence, what would it be, and how does it guide your decision-making?”

Executives provided diverse perspectives, reflecting their unique experiences and industries:

  • Consultative and Forward-Thinking: One CEO talked about how they like to balance things out by being consultative, staying close to the team, while also keeping an eye on the future. They spend a chunk of their time (like 15-20%) just thinking ahead, trying to bridge the gap between what’s happening now and what’s to come.

  • Team Empowerment: Another leader put the spotlight on the importance of building a strong team. For them, it’s all about surrounding yourself with people who have different talents and perspectives, because that’s what really drives leadership.

  • Trust and Potential: One exec really believes in the power of trust. They said that people often have more potential than they realize, so their focus is on empowering their team and helping them grow.

  • Values-Driven Leadership: Another CEO summed up their approach with a focus on values like integrity, charity, excellence, and freedom. For them, it’s these values that guide all their decisions.

  • Persistence and Self-Belief: One leader’s advice was simple but powerful: never stop believing in yourself and keep following your dreams. They see resilience and self-confidence as key to good leadership.

2. Work-Life Separation

Question: “When you’re at work, do you find it easy to separate yourself from personal matters, or does the line between work and personal life get blurry, impacting your focus and productivity?”

The responses we got showed a wide range of experiences, with most leaders admitting that keeping clear boundaries can be tough:

  • Complete Blurring: For many execs, especially those in startups or who are passionate about their work, the lines between work and life are totally blurred. One even said, “Work is life—you need to take everything personally,” showing just how much their job is tied to their identity.

  • Pandemic Impact: The C19 pandemic made this even more challenging. One CEO pointed out, “It was different before the pandemic… now it’s clearly not the same, we have 24/7 access to work online from home—it’s definitely gotten blurrier.”

  • Emotional Spillover: Some leaders admitted that their emotions from work spill over into their personal lives. One shared, “I’m a very emotional person, so one usually spills into the other. It used to affect me more, but I went to therapy, and now it’s better.”

  • Intentional Boundaries: A few leaders, though, have managed to keep their work and home life separate. One of them said, “At home, I have no work laptop… I turn my phone off and just don’t respond. Clear boundaries are key.”

3. Staying Connected With Values & Vision

Question: “How do you stay connected with your values and vision amidst the daily demands of leading a business?”

Not every exec touched on this question, but those who did stressed the need for intentional practices:

  • Regular Reflection: Some leaders make sure to set aside time for big-picture thinking. One CEO said they spend “15-20% of their time… thinking into the future, figuring out where to lead as an individual and as an organization, and planning what’s next.”

  • Value Integration: For others, their core values are woven into everything they do. One leader’s approach of “Integrity, charity, excellence, and freedom” shows how values can consistently guide their decision-making.

  • Mission-Driven Approach: A few execs highlighted the importance of having a clear mission. One leader summed it up as “Here to cultivate connection and love so that people feel safe and nurtured,” showing how personal values can really align with business goals.

4. Maintaining Quality Sleep

Question: Amidst the perpetual pressure and daily challenges, do you find yourself able to maintain quality sleep at night?”

The responses we got were all over the place, showing just how differently leaders handle stress and make time for rest:

  • Prioritizing Sleep: For some, sleep is a top priority. One exec shared, “It’s the priority of my life—I leave parties early and make sure I get proper sleep.” This focus came after experiencing burnout, which pushed them to really prioritize sleep hygiene.

  • Resilience Through Experience: A few leaders said that sleep gets better with age and experience. One mentioned, “As you grow older, you rise above the challenges—it’s rare that work disrupts my sleep now.”

  • Exercise as a Sleep Aid: Physical activity also came up as a big help for better sleep. One leader explained, “When you exercise enough, you learn how to block things out.”

  • Ongoing Struggles: But not everyone has it figured out. One CEO admitted, “I sleepwalk—I’ve always been a sleepwalker, and I have a 15-month-old baby,” showing that both personal habits and family life can mess with sleep quality.

5. Tough Decisions Against Conventional Wisdom

Question: “Can you share a specific instance where you had to make a tough decision that went against conventional wisdom or popular opinion?”

The execs we spoke with shared some interesting stories:

  • Business Model Innovation: One leader talked about the bold move of going B2C, saying, “It was all unconventional,” and emphasizing the guts it took to pivot their business model.

  • Crisis Leadership: A powerful story came from a CEO who stepped up after the sudden death of the previous leader. She shared, “There was a choice to make—as a small business, the CEO was the heart of it all. The question was whether or not we could continue without him.”

  • Product Decisions: In the fashion industry, one exec wrestled with the decision of pricing. They said, “Should I keep it cheaper and use cheaper materials? No, I wanted fantastic material and believed in the power of wearing this clothing because of what it does to your mind.”

  • Organizational Structure: Another leader talked about trying different organizational setups, saying, “We tried hierarchy, but it didn’t work. It crushes creativity—either it stopped us from being creative, or we had to report to that chain of command.”

6. Stress & Productivity

Question: “Do you ever feel compelled to believe that stress is necessary for productivity?”

Opinions were all over the map:

  • Rejecting Stress: Many leaders didn’t buy into the idea that stress boosts productivity. One said, “I don’t agree with that—people get motivation from different places, and it’s the accountability that really drives productivity.”

  • Distinguishing Stress from Pressure: Some made a clear difference between stress and positive pressure. One exec pointed out, “Stress isn’t necessary—it’s a negative emotional state. But a reasonable amount of pressure is good, so I actually love deadlines.”

  • Evolving Perspectives: A few leaders’ views had shifted over time. One shared, “Ten years ago, I’d have said stress is necessary. Now I know it harms your health. It can motivate performance, but I’ve learned to find other ways to motivate myself.”

  • Stress for Excellence: There was a minority view that some level of stress is crucial. One leader said, “You need to handle a high level of stress for business excellence. But you can still be empathetic and understand that people are just people.”

7. Prioritizing Tasks & Maintaining Focus

Question: “How do you prioritize tasks and maintain focus amidst a constant & never-ending stream of demands?”

Not every executive tackled this question head-on, but those who did shared some pretty interesting strategies:

  • Time Blocking: Some leaders use specific time management tricks. One mentioned, “I’m super productive in the morning, from 7am to 2pm. After that, it’s autopilot. My decision-making isn’t as sharp later in the day.”

  • Delegation and Team Reliance: Many stressed the importance of having a solid team. One leader said, “It’s all about building a complementary team around you that helps drive leadership collectively.”

  • Focus on Outputs: One exec suggested flipping the traditional work hours on its head. They recommended, “Changing the system from working hours to focusing purely on outputs and outcomes. What one person does in 8 hours, someone else might do in 24.”

8. Leaving Work at Work

Question: “When you come home from work, do you find it easy to switch off from work and focus on connecting with friends/family/partner, or do you catch yourself still preoccupied with work-related thoughts, like you feel mentally elsewhere?”

Leaders shared a range of experiences when it comes to disconnecting from work:

  • Difficulty Disconnecting: Many leaders find it tough to switch off. One admitted, “I still feel the same level of stress when switching from work to home.”

  • Work-Life Integration: For some, work is just a natural part of life. One leader said, “Life is work. I tried to retire and take some time off, but hated it. So, I just work, and it makes me happy.”

  • Intentional Disconnection: A few have figured out ways to really unplug. One exec mentioned, “I can turn off, but people often ask about what I’m doing because it’s fascinating,” showing they manage to engage with family while keeping boundaries.

  • Physical Separation: Some use physical cues to help them disconnect. One leader said, “At home, I don’t have a work laptop. I write down my ideas but I’m not the person who works at midnight.”

9. Building a Culture of Creativity

Question: “How do you build a culture of creativity within your business, encouraging others to think outside the box?”

Leaders shared different ways they help foster creativity in their teams:

  • Trust and Equity: A lot of them talked about the importance of creating a safe space for ideas. One CEO put it simply: “It comes down to trust and equity. People need to feel comfortable bringing their ideas forward.”

  • Inclusive Creativity: Some leaders made it clear that everyone should be involved. One mentioned, “We encourage everybody to take part in the creative process because their perspective is really valuable.”

  • Celebrating Ideas: Recognizing and rewarding creativity was a big theme. One leader said, “A big part of that is learning not to say no to bad ideas. We make sure to celebrate ideas—recognize them publicly and give that person credit.”

  • Flexible Work Environment: Some leaders pointed out that workplace flexibility helps. One noted, “We’re a fluid company—we let people be flexible, whether they’re working from Starbucks or wherever. People should bring their whole selves.”

10. Present Moment vs Autopilot

Question: “When you’re working, do you find yourself fully immersed in the present moment, in a state of flow, or do you sometimes feel like you’re operating on autopilot as if you’re disconnected?”

Leaders shared their different experiences with being present and finding flow:

  • Flow State Achievers: Some leaders often find themselves in a state of flow. One said, “I’m 100% immersed—part of my business is creating new programs, so it’s really pleasant to do that.”

  • Fluctuating Focus: Others noticed their focus changes throughout the day. One shared, “I’m super productive in the morning, but by the afternoon, it’s more like autopilot.”

  • Conscious Effort for Presence: Some leaders work hard to stay present. One mentioned, “I’m not always present enough, but it’s always on my mind because it’s so important to who I am.”

  • Impact of External Factors: Travel and heavy workloads can also affect presence. One exec noted, “Not often, but sometimes. Especially when I was traveling a lot and working 14-hour days.”

11. Social Support and Loneliness

Question: “Socially, do you feel supported by colleagues and friends, or do you sometimes experience moments of loneliness, despite having people around you? Like there are things you can’t share with anyone?”

Leaders opened up about the complex social dynamics they face:

  • Leadership Isolation: Many admitted to feeling alone at times. As one CEO put it, “It’s absolutely true—you don’t know what it’s like to run a business until you actually do it. It’s a very different life compared to a regular employee, with all the pressures and decisions.”

  • Seeking Peer Support: Some leaders actively look for connections with others in similar positions. One mentioned, “She struggled to find her ‘tribe,’ but there was a program in her region that helped connect SMB owners.”

  • Building Support Systems: A few have built strong support networks around them. One leader shared, “I surround myself with people I can share with and who support each other.”

  • Age and Experience Gap: Younger execs talked about facing unique challenges. One said, “Not a lot of people understand the position I’m in. There are a few who do, though—they’ve been where I am now.”

12. Team Well-being vs. Personal Well-being

Question: “Do you often find yourself prioritizing the well-being of your team over your own? If so, how does this dynamic affect you, let it be personally or professionally?”

Not every executive touched on this topic directly, but those who did revealed the tricky balance they face:

  • Team-First Mentality: Many leaders put their team’s well-being at the top of their list. One CEO talked about feeling a deep responsibility for his team, saying, “It’s about ensuring they’re satisfied with their work, feel heard, and know they’re making an impact. I’m really committed to that, especially since people in non-profits often choose to make less money.”

  • Personal Cost: Some leaders admitted that this focus on the team can take a personal toll. One even confessed to being on the “edge of burnout” because of always putting team needs first.

  • Balancing Act: A few strive to find the middle ground. One executive noted, “Empathy is key, but business excellence has to be the focus. Clients expect results, and there’s no compromise on that.”

  • Self-Care Recognition: A handful of leaders emphasized the importance of taking care of themselves too. As one leader put it, “You can’t pour from an empty cup. Taking care of your own well-being is crucial—it ultimately benefits both you and your team.”

This goes to show how important it is to balance personal well-being with team priorities. Leaders who take care of their own mental and physical health are often better equipped to support their teams and make sound decisions.

Conclusion

While an abundant and rich amount of insights has been shared, a common theme came through loud and clear: the intense pressure and hidden struggles CEOs constantly deal with. While they might look strong and confident on the outside, many leaders are quietly facing internal challenges that rarely get talked about.

The Unseen Burdens

CEOs often feel like the entire weight of the organization is on their shoulders, which can lead to chronic stress and, at times, even burnout.

Many leaders talked about feeling isolated, unable to share certain worries or vulnerabilities with their teams—or even with friends outside of work. 

This sense of loneliness is compounded by the increasing blur between personal and professional life, especially with remote work, making it harder for many to “switch off” and maintain healthy relationships. 

On top of this, the constant need to make big decisions—often without having all the necessary information—can take a serious mental toll.

Even with outward success, some CEOs still struggle with self-doubt, grappling with feelings of not being good enough.

The Solutions Moving Forward

You can’t solve a problem you’re not aware of. So recognizing these hidden challenges is the first step to dealing with them. While the following solutions can really help, putting them into action often takes a lot of time, energy, and the right expertise:

  • Prioritize Mental Health: Regular mental health check-ins are crucial. It’s important to reflect on your own, and working with an executive coach or therapist who understands high-pressure roles can offer strategies beyond your knowledge and tailored to your needs.

  • Build Support Networks: Connecting with other CEOs in peer groups can be incredibly helpful. But finding the right group and keeping those connections meaningful takes time and effort, which many CEOs struggle to find.

  • Establish Boundaries: Setting clear work-life boundaries is key, and sticking to them can be tough without a structured plan and someone to keep you accountable.

  • Delegate Effectively: Trusting your team and learning to delegate more can reduce stress massively. But this often means changing your mindset and management style, and some outside guidance & support can make a big difference.

  • Practice Mindfulness: Mindfulness techniques like meditation or journaling can be powerful tools for managing stress. And at the same time, keeping up with these practices regularly can be hard without the right support and structure.

  • Continuous Learning: Investing in your own development helps build resilience and adaptability. Yet figuring out the best areas to focus on and finding time to learn can be tricky without a personalized plan.

These solutions are more than achievable, but many CEOs find it tough to consistently implement and maintain them on their own, given the demands of their roles. 

That’s where partnering with a specialized firm like A-GENT that really understands the unique pressures of executive leadership can change everything. This kind of partnership offers personalized strategies, accountability, and ongoing support to help leaders not only manage stress but also boost their performance and confidently handle the challenges they face, thanks to a holistic approach.

 

P.S. If you’re looking for more tips, mental hacks, and insights on dealing with these issues, be sure to check out our LinkedIn.

Example of contributors:

  • Nitin Ahlawat, CEO @ Design Mechanics

"Leadership is an active role; 'lead' is a verb. But the leader who tries to do it all is headed for burnout, and in a powerful hurry."

- Bill Owens